Excellent service and great communication.
Never have I been so pleased! Delighted. Thank you.
I'm blown away. Thanks guys!
Guys were very nice people. Above and beyond service.
Your team came in and got the work done quickly and very professionally. Thank you!
Robert and Ryan were just great. Very professional.
Just want to let you know that we were very pleased with the professional performance and work ethics of the crew while re-thatching the Tiki Huts. If needed in the future we would be more than happy to recommend your company and crew!
Ryan worked really hard and is very dedicated! Terry and Dustin also worked on the job and they did amazing work and very polite. They met all my requests. I am very pleased.
They did a great job with our tiki hut. Would highly recommend.
Fast work, great crew & gorgeous work.
Your product is incredible, and your crew was exceptional. One day and done! Thanks,
AMAZING TEAM from the Framers: (James and others); Thatchers (Big John/Little John) and Bar Designer/Builders; (Robert and Mike). All aim to please, with a smile, no matter what adversity they are faced with along the way. Nothing stopped them from producing an outstanding product with exceptional detail!! Everyone of them wanted us to have exactly what we ordered and then some. Being from New England and moving to So. Florida I can attest to NEVER having encountered such “EXCELLENT” customer service!
I had to write and tell you how happy we are with the re-thatching of our Tiki Hut. This work crew of 4 was so good! The job they did is just beautiful - and the yard is so nicely cleaned up...you would never know they had been working here all day. Thank you (and please thank them) for this beautiful Tiki Hut. It is used and admired everyday! Merry Christmas everyone. With gratitude.
GREAT job. Know what they are doing. Best work I have seen on a tiki.
These people are the best and by far the best price in the state. I love my amazing Tiki and the bar. Thank you Dusty for amazing work on the Tiki Hut and Robert on the bar. Sadie in scheduling was incredible with communication and Scott in sales. Very professional.
Workers have consistently been professional. I can't see the finished thatching in the dark tonight but have no reason to believe that it is any less beautiful than the rest of the project. We are thrilled.
David, Dustin and Ryan worked continuously, including during torrential rain pour, to finish the job three hours ahead of schedule.
Excellent work! Very pleased working with you and team.
The Crew was on time and awesome.
Beautiful job! Love it!
Awesome! You guys are wonderful. Thank you.
Worked into early evening to complete....... very well done. Nice guys.
We are more than pleased with our new tiki bar! Can't wait to enjoy our first cocktail! Beautiful work and craftsmanship. Thank you!! Great thatching crew. Exceptional job.
Excellent Service. Thank you!
So happy you've made my whole garden prettier.
Thank you Scott and Team. The project turned out great.
Great professionals and hard-working team.
Very professional. Very Nice.
On time (Big Deal!) Good crew. Cleaned-up upon completion. Good job/steady workers.
Thank you for such a great tiki. Means a lot to get such a quality product from a top notch team. Keep up the excellent work and I am happy to be a reference. Best.
My Bar is Awsome!
They did great! I loved watching this go up and so did my Family. They both were super friendly and let my kids ask as many questions as they had. We would highly recommend these guys to everyone! "How did you hear about Big Kahuna Tiki Huts?" Google and they were the only company to call us back! Thanks for calling back!
Your installers did a fantastic job and in the cold rain, I felt bad for them. Thank you, we love it. Merry Christmas!
Thank you for a job well done!
Dustin and James were awesome. Did a beautiful job. They worked hard and took pride in their work. A+++!!!
I would gladly recommend this crew. It was 1000% improvement from my last experience.
Looks Great! Thank You!
These guys worked very hard and obviously knew what they were doing. Thank you.
Excellent work. Excellent roof rethatch.
"Ryan" was your crew leader. He did an outstanding job of restructuring the purlins to proper spacing - and did an AMAZING job of weaving/thatching the very fresh green fronds. The hut has huge new coverage - it is "bushy" appearing and that will settle a bit as the fronds dry. Great cypress purlin work that provides evidence of the ART of this work: the frond shafts are uncannily uniformly straight and spaced - and the fronds are folded so perfectly and uniformly that it is as if a machine did the work. As you can tell - we look forward to years of enjoying sunset cocktails out on our deck under the palms and are extremely pleased with our "new" 8 year old hut and with the value provided by Big Kahuna Tiki Huts.
Thank you for rethatching our tiki in Key Largo. They did a wonderful job. Will recommend to anyone.
The Crew was outstanding. They did a great job. "Super Great Crews"
Great Job! Thanks!
The men were very polite and professional. Very nice to work with!!!
Very pleased. They were prompt, polite and very efficient.
Your Technician (fire retardant application)was outstanding!
The Crew was very friendly and did a great job of cleaning up.
Great job! This looks fantastic!
Ryan and Nick, extremely hard workers! Also, knowledgeable and accurate. Pleasant and courteous. Enjoyed their enthusiasm.
The guys all worked very hard and did a great job, although the weather was not in their favor at the beginning.
I cannot say enough about how much I enjoyed Washington and his fantastic crew. They were super nice, fun, and worked their butts off. I was out most of the day, watching them build our tiki and was amazed. The tiki itself is beyond anything I expected. We are so happy with how it looks and how it turned out. I will send some pics as soon as we have the patio finished, bar in place and tiki decorated. Thank you so much for agreeing to build a tiki in Cincinnati, Ohio!! It has been a pleasure working with you both as well as your crew.
These guys were exceptional and the quality of the bar is superb. Better than I had imagined.
I wanted to let you know the guys did a great job, were very nice and we really, really love the work. The guys had a tough job, as they had to haul palms a little distance to the hut; it was about 20 mph winds and it is on the water; and the crew were very careful with the all the lights that were strung underneath the hut and the fan. Thank you for the GREAT JOB.
Exceptionally pleasant and did a super job. Best we have ever had done.
Thank you for getting the project done so quickly. (Tiki Hut at Naples Motorcoach Resort & Boat Club)
Exceptional crew. Worked non-stop to complete the job in one day. Installation is perfect. Your company is great!!!
Wanted to thank everyone for the great job they did on our tiki bar, it turned out fantastic. The scheduling was on on-time, the work was excellent quality, and the sales job from Steve started the ball rolling. Wanted to pay particular appreciation to Robert for the bar work, it has been the talk of the neighborhood, the kids use it every afternoon for homework, and it’s an awesome place to watch football on the weekends. In addition, the improvised interior doors he came up with came out better than expected. I have attached a few pictures. Thanks again!